Delivery

Overview 

Every single TRAPO car mat is exclusively tailored made to fulfil your requirement. Please allow 7-12 days to prepare your customized TRAPO before we send it off. Your order will be shipped via registered postage and a tracking link will be sent to you once your order reaches the carrier we are using for your delivery, for you to be able to follow it all the way to your front door. If you are not around to take delivery of your parcel, the carrier will leave a notification card advising you how you can arrange for re-delivery or retrieve the parcel at the nearest delivery office.

Delivery 

Your order should reach you within approximately 7-12 working days and a signature may be required on receipt. For peak season (e.g. Christmas or New Year) expected there will be some delay for customers to receive the product.

International Delivery 

Please contact us on enquiry.my@trapo.com for international deliveries.

Track Your Order 

To track your order, you will need the tracking number that we sent to you in your dispatch confirmation email.

Other Information 

• Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation, merchandise availability, delivery and weather conditions
• Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
• We are not responsible for any delays caused by destination customs clearance processes. We are unable to redirect orders once items have been dispatched.

If you have any questions related to your delivery, please contact us at enquiry.my@trapo.com