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    Trapo Warranty Policy

    Welcome to the Trapo warranty policy page. Your satisfaction is our top priority, and we are committed to providing high-quality products and services. Please read through our warranty policy to understand the terms and conditions of our warranty coverage.


    Warranty Period

    Trapo offers a12-month warranty on all our products from the date of purchase,exceptcar wipers with a 24-month warranty. This warranty covers manufacturing defects and product malfunctions under normal use conditions.


    What is Covered

    Our warranty covers the following:

    1. Manufacturing Defects: Any defect in materials or workmanship.
    2. Product Malfunctions: Issues that arise under normal use conditions.

    What is Not Covered

    The warranty does not cover:

    1. Damage from Misuse: Damage resulting from improper installation, operation, or maintenance.
    2. Accidental Damage: Damage caused by accidents, spills, or external factors.
    3. Unauthorized Repairs: Products that have been repaired or altered by anyone other than Trapo authorized personnel.
    4. Wear and Tear: Normal wear and tear, including cosmetic damage.
    5. Third-Party Products: Any products not manufactured by Trapo.

    Warranty Claim Process

    To make a warranty claim, follow these steps:

    1. Contact Us: Reach out to our customer service team at enquiry.my@trapo.com with your order number, product details, and a description of the issue.
    2. Provide Proof of Purchase: Ensure you have a valid proof of purchase, such as an order confirmation email or receipt.
    3. Return the Product: If instructed, return the product to the address provided by our customer service team. Please note that you are responsible for the return shipping costs.
    4. Inspection and Replacement: Our team will inspect the returned product. If the issue falls under our warranty coverage, we will repair or replace the product at no additional cost.

    Important Information

    • The warranty is valid only for products purchased directly from Trapo or an authorized dealer.
    • The warranty is non-transferable and applies only to the original purchaser.
    • The replacement product will be covered by the remaining warranty period of the original product.

    Contact Us

    If you have any questions about our warranty policy, please contact us at:

    Email: enquiry.my@trapo.com

    Website: https://shop.trapo.com


    Thank you for choosing Trapo. We appreciate your trust in our products and services.